Why did all my Origin games disappear? (2023)

All of your Origin games may have disappeared due to a number of different issues.

First, if you're using the same Origin account on multiple devices, the games may not have synced to the other device and are therefore lost. This could have happened if you signed in to Origin on multiple devices with the same account without syncing them yet, or it could have happened if you changed the email associated with your Origin account.

It is also possible that Origin has been corrupted by a bug or virus. This could mean that the games may have been uninstalled or removed in some way, although not all of them may have been affected.

To fix this, you need to uninstall and reinstall Origin, and then sign in with your account again.

Finally, it is also possible that your games have been affected by a physical hardware problem on your computer. If you had a hardware upgrade, for example, this could have caused games to become unplayable or lost.

If that's the case, you'll need to download and install the games again from your Origin library.

In general, there are a number of reasons why all Origin games could be missing, and it's important to check each one before trying to fix the problem.


  • How do I restore Origin games?
  • Why is my Origin game library empty?
  • Why isn't my Sims game showing up on Origin?
  • Origin delete your account?
  • Why isn't Origin loading?
  • Why is the Origin server temporarily unavailable?
  • Origin still working?
  • Is Origin currently down?
  • Why isn't The Sims 4 in my game library?
  • Keep The Sims 4 Delete saves?
  • Will deleting the cache delete the game progress?
  • Do you keep EA Play games forever?
  • What happened to my games on Origin?
  • Can I play after EA Play expires?
  • Do Sims codes expire?
  • Why has my Origin account expired?
  • How long do digital download codes last?
  • Do Nintendo Switch digital codes expire?
  • Do PlayStation Plus digital codes expire?

How do I restore Origin games?

Restoring Origin games is a simple process. The first step is to open the Origin client on your computer. Once inside, select the "My Games" tab at the top of the screen. A list of purchased or installed games should appear.

Find the game you want to restore and right click on it. A drop-down menu should appear, with the option to "Repair" the game. Select it and Origin will automatically start the repair process.

The repair process usually takes several minutes to complete. During this time, Origin will update the game files, making sure they are all present and up to date. Once the repair process is complete, the game should be up and running as expected.

If you're still having problems after restoring the game, try a complete reinstall. To do so, select the "My Games" tab again and this time click the "Redownload" option. Origin will re-download the game, making sure that all possible corrupted files are fixed.

Once this process is complete, the game should be restored and work properly.

Why is my Origin game library empty?

There could be a few different reasons why your Origin game library is empty. The first and most likely reason is that you haven't bought any Origin games yet. Origin is Electronic Arts' digital game distribution platform that allows you to download and play full games directly from their online store.

If you've never bought anything from them, your library will be empty.

(Video) Fix EA Origin Empty Library

Another possible reason for an empty game library is that you haven't linked your Origin account to the game client. In order to view the games you have purchased, you must first link your EA Origin account to the game client.

You can do this by linking your account to a valid email address or to your Facebook account. Once this step is complete, your purchased games (and add-ons) will appear in your library.

Finally, your Origin game library might be empty because you haven't installed the games you already purchased. After purchasing games on Origin, you must download them individually and install them through the game client.

If you purchased multiple games but only installed one, only that game will appear in your library.

Why isn't my Sims game showing up on Origin?

If your game isn't showing up on Origin, there are several possible causes for this problem.

The first and most likely cause is that your game is not installed correctly. To make sure your game is installed correctly, open Origin and select "Game Library". From there, click "View Full Library" and scroll through the game list to see if your game is listed.

If not, click the "My Game Library" tab and download the game again. Also, you may need to uninstall the game and then reinstall it.

If the game is installed correctly and still doesn't show up, it could be caused by a corrupted file in the game folder. To resolve this issue, locate the folder where your game is installed (usually the Origin Games folder).

Then copy the contents of the folder and paste it somewhere else. This will create a backup. Then delete the original folder with the damaged files. Finally, copy the folder with the backup files to the Origin Games folder.

Another reason why your game might not appear is if you're signed in to a different Origin account. To resolve this issue, you'll need to open Origin and manually sign in to the correct account.

After that you may need to reinstall the game.

Finally, if your game is still not showing up, it could be due to a service issue with Origin or your game. In this situation, it is better to check for updates to Origin and your game. If none are available, please contact EA Support for assistance.

Origin delete your account?

The short answer is: no, Origin does not delete your account. Only our Customer Experience (CX) team can delete your Origin account. If you choose to delete your account, you will need to go to the Contact Us page and request deletion.

Please note that deleting your account will result in deletion of all your content such as games and DLC. This cannot be undone, so we recommend that you first check our 'Self-Service Options' to see if there is another solution to the problem you are experiencing.

After exhausting all of these options, if you still want us to delete your account, please contact us (via the Contact Us page) and we will begin the process.

Why isn't Origin loading?

The most common causes are related to an internet connection, a conflict with firewall or security software, outdated drivers, or a corrupt Origin installation.

(Video) My Games In Origin Store Disappeared. What's Happening EA? #Shorts

First of all, check your Internet connection. Reboot the router and try again. If the problem persists, try using a different browser to access Origin. It could be a problem with the browser itself.

If that doesn't work, make sure Origin and any firewall or security software you're using are up to date. If they are out of date, try updating them before trying to access Origin again.

If the problem persists, try reinstalling Origin. This will remove any corrupt files that may be causing problems loading Origin.

Finally, make sure your drivers are up to date. Outdated drivers can prevent Origin from loading correctly.

If none of the above solutions work, contact Origin support and they may be able to help you fix the problem.

Why is the Origin server temporarily unavailable?

Some of the most common reasons include the server having too many requests at the same time, server maintenance or a power outage, or a problem with the server's connection to the Internet. In addition, other factors, such as a technical problem with the web hosting service or a hardware or software problem, can cause a server to be temporarily unavailable.

The best way to avoid Origin server outages is to monitor for any changes that might cause the service to be slow or unavailable. Additionally, regular maintenance is essential to ensure that the server has the correct capacity, configuration, and software to perform optimally.

It is also important to use regularly updated virus scanners to prevent malicious software from infecting your server. Finally, making sure to configure the server correctly, including all system settings, to ensure optimal system performance can prevent server outages.

Origin still working?

Yes, Origin still works. Origin, EA's digital distribution platform, allows players to purchase, download and play games. Game developers, publishers, and industry partners use Origin as a platform to deliver rich gaming experiences to their customers.

Origin offers players a wide range of features, including access to the entire EA library, account management, automatic updates, cloud saves, online multiplayer gaming, and exclusive discounts and promotions.

Furthermore, Origin is also home to many popular games like Apex Legends, FIFA 21, The Sims 4, Star Wars Jedi: Fallen Order and many more. With frequent updates and support, Origin continues to be one of the most popular digital distribution platforms for gamers.

Is Origin currently down?

At this point, it doesn't appear that Origin is down. On Origin's official website, there's no mention of any kind of service outage or other issue to suggest it's currently unavailable.

Also, there are no reports of widespread outages or other issues on social media or online forums. As such, Origin will likely run smoothly. If you're having trouble accessing the service, it's probably a problem on your end, not a broader systemic problem.

Why isn't The Sims 4 in my game library?

There may be a few reasons why The Sims 4 is not in your game library. One possibility is that you do not own the game. Another possibility is that you have the game, but it is not installed on your computer.

To verify that you own the game, open the Origin client and click the My Games tab. If The Sims 4 isn't listed, you don't own the game. If it is listed but there is no install button next to it, the game is not installed.

To install the game, click on the install button.

(Video) EA App vs Origin | My packs are GONE, what do I do?

Keep The Sims 4 Delete saves?

No, repairing or reinstalling The Sims 4 should not delete any of your saved games. If The Sims 4 isn't installed correctly or is corrupted, a repair or reinstall may update the files, but shouldn't affect any of your save data.

All of your saves should remain intact unless something else gets corrupted in the save file. It is recommended to back up your saved games to a separate folder by going to Documents > Electronic Arts > The Sims 4 > Saved Games in case something goes wrong.

This will ensure that you have a copy of your games that you can restore.

Will deleting the cache delete the game progress?

No, clearing the cache will not delete game progress. The cache stores temporary data and is used to help improve game performance, so deleting it will not affect game data. However, this may cause certain game files to need to be reloaded, which can affect game performance if the game has been running for an extended period of time.

If you experience this issue, you may need to reinstall the game to restore game progress. Ultimately, the answer to that question comes down to game type. If your game saves data on a server or in the cloud, clearing the cache will not affect game progress.

However, if your game saves data locally, clearing the cache will cause game progress to be lost. Before clearing the cache, you should always check with the game developer or make a backup of your save data.

Do you keep EA Play games forever?

Yes, you keep EA Play games forever. When you buy a game from EA Play, you get access to it in perpetuity. You will be able to access and play your EA Play games whenever you want on any device you choose to use.

On Origin, for example, you can use the "My Games" tab to keep track of the EA Play games you own, as well as the expansions and downloadable content associated with them. This allows you to access the entire library of games with all the content available whenever you want.

What happened to my games on Origin?

If games are missing from your library, there are a few things you can do to try to locate them:

-Check your purchase history to see if the games in question were refunded or if they were part of a bundle that may no longer be available.

-If you are using multiple Origin accounts, make sure the games are associated with a different account.

-If you recently uninstalled Origin, your games will be safe in your "My Games" folder. This can be found at the following location:

Windows: \Users\(User Name)\Documents\EA Games\

Mac: /Users/(Username)/Documents/EA Games/

-If you have made any changes to your computer's file system, your games may have been moved to a different location. You can search for them by opening the "My Games" folder and selecting "Search".


(Video) An EA (Origin) User Has All His Games Deleted And EA Still Hasn't Remedied The Issue

Can I play after EA Play expires?

Yes, you can play after EA Play expires, but some features may not be available. Once your EA Play subscription expires, you will lose access to benefits included in your subscription, such as early access to games, exclusive in-game withdrawals and discounts, and Play First trials.

However, you will still be able to play the full game, including any content you have purchased or unlocked in-game. Depending on the game and version, some features such as multiplayer and online play may not be available.

You may also not be able to access player support and content updates. Be sure to check the game's product page to see what specific features will continue to be available after your EA Play membership ends.

Do Sims codes expire?

Yes, Sims codes can expire. The expiration date and other details vary depending on the store or website where the code was purchased. The expiration date is usually printed on the back of the game packaging or on the insert that came with the game.

Once the code expires, it can no longer be used to download or unlock content. If a code has already been redeemed and has not expired, the content will remain in the game.

Why has my Origin account expired?

Your Origin account may have expired because you haven't logged into your account for a while. When an account is inactive for a long period of time, it must be renewed in order to be reactivated.

Origin requires customers to periodically reset their accounts to ensure their security. In addition, accounts may also be terminated if the user violates the game's end user agreement or if there is a delinquency on their account.

If you think your account was closed in error, please contact Origin support for more information.

How long do digital download codes last?

Digital download codes generally last as long as the digital content is available on the website or platform where it was purchased. As the availability of digital content is always subject to change, there is no definitive answer as to how long digital download codes last.

Some digital platforms require codes to be used within a certain period of time from purchase, so it's important to read the terms of use of the platform where the code was purchased to find out how long it will be valid.

In general, codes should be used as soon as possible to ensure access to digital content is not lost.

Do Nintendo Switch digital codes expire?

No, Nintendo Switch digital codes do not expire. Digital codes for Nintendo Switch are just like any other type of code or prepaid card, and can be used whenever the buyer wants to redeem them. The validity of the code does not depend on a specific expiration date, but rather on the type of code or card purchased by the consumer.

Some of these codes may require activation within certain time frames, but are generally not tied to a specific expiration date. Therefore, Nintendo Switch digital codes generally do not expire.

Do PlayStation Plus digital codes expire?

Yes, PlayStation Plus digital codes expire. A PlayStation Plus code will only be active for a certain period of time before it expires, and that period depends on the code itself. Most subscription codes will have an expiration date printed on them, but you can also refer to the Terms and Conditions for more details on the expiration date for your specific code.

Additionally, some codes may automatically renew based on the terms of the code, so it's important to check with your retailer for the specific type of code. If you have an expired code, you can contact your retailer for assistance in obtaining a replacement or refund code.


How do I get my Origin games back? ›

Back up and restore your games with Origin
  1. Find the game you want to move in your Game Library.
  2. Right-click the game tile and select Move game.
  3. Find the new folder where you want to move the game to. ...
  4. Click Select Folder.
Dec 12, 2018

Why does my Origin account say I have no games? ›

There's a good chance Origin updated and you need to login again, but make sure you are logging in with the account info on which the game was regisutered. If you're getting the "code already used" message, it means the game code has been registered.

Where did all my EA games go? ›

Go to the EA Account Settings portal. Click on the Order History tab. Check the order status for your purchase. If it's still processing, you'll get your game when it's completed.

Why has my Sims game disappeared? ›

if your game disappeared from your library, make sure that you are logged in with the correct account. People sometimes create more accounts then just one and a mistake can be easily made there.

How do I restore my Origin cloud? ›

If you want to restore your last local save:
  1. Go to your Game Library in Origin.
  2. Right-click on your game.
  3. Click Game Properties.
  4. Click Cloud Saves.
  5. Click Restore Save. ...
  6. Click OK and you should be able to play from your last local save.
May 4, 2017

Do Origin games expire? ›

If you have not used your Entitlements or Account for twenty four (24) months or more and your Account has associated Entitlements, your Entitlements will expire and your Account may be cancelled for non-use. '

What happened to my Origin account? ›

Existing Origin account holders needn't worry about their data. EA says it has "worked hard to make the transition to the EA app as simple as possible." Users just need to wait for their invite to arrive and then all games and content linked to your Origin account should transfer over automatically.

Does uninstalling Origin delete games? ›

What happens when I uninstall the Origin client? If you uninstall the Origin client from your computer, you won't be able to play any games or content downloaded until you reinstall it. This also means that you risk removing files that validate whether your games have the latest patch content and more.

How do I reinstall Origin games without Redownloading? ›

leave the downloads running, close down Origin in the tray and then proceed to move your games that you backed up earlier to the desktop (or wherever) back to the games install directory. When prompted to "Merge Folders" click yes, and select "Move and Replace" if windows asks to overwrite any files. 7.

Where are my games on EA account? ›

If you sign in to https://www.origin.com/ (or use the Origin/EA app) and go to "My Game Library", you'll be able to see all the games you have on your account. It should also show you what EA games you have on Steam.

How do I get my Sims 4 back on Origin? ›

You should be able to Download your game following these steps:
  1. Open Origin and log in with the account in which you have your game.
  2. Go to Game Library.
  3. Click on The Sims 4.
  4. You will get information about the game, and you should see an orange button with the "Download" option. Click on it.

Why are my sims disappearing Sims 4? ›

If you don't communicate with another sim for a while their picture will disappear from the sims you know. Basically, you're relationship gets so low that your sims aren't even considered acquiantances anymore, so you hve to restart the relationship.

Can you recover Origin account? ›

You need login credentials like user ID and password to access your Origin account. If you lost the password, you need to contact the Origin support team and explain your current situation. From their huge database, they will help you get back to your account.

Does Origin save game data after uninstall? ›

Yes it will just stay in the 'My Games' section in Origin client. Regarding the game saves, you should get a prompt when uninstalling the game whether you wish to remove or keep game saves.

Can cloud storage be recovered? ›

It's not because your data is stored in the cloud, that it can automatically be recovered when a disaster, user errors, application errors, ransomware, or other malicious activities resulting in data loss happen.

Do I lose my games if I cancel EA Play? ›

If you cancel, you'll lose all EA Play benefits (access to the Play List, you won't continue to accumulate in-game member rewards, etc.)

Why is EA getting rid of Origin? ›

In late 2020, EA announced that it would retire Origin in favor of a new client simply called the EA app. The new EA app left open beta today and is now available for download as EA's primary PC platform. The publisher claims that this new platform “is our fastest and lightest PC client to date.

Why is my Origin account expired? ›

'If you have not used your Entitlements or Account for twenty four (24) months or more and your Account has associated Entitlements, your Entitlements will expire and your Account may be cancelled for non-use,' say the terms.

Is EA app replacing Origin? ›

Yes, the EA app will replace Origin to be our primary platform for downloading and launching PC games.

How do I know if my Origin account is banned? ›

View your account locks, bans, and suspensions

Go to My Ban History to view more info on and dispute your active locks, bans, and suspensions.

Can your Origin account get hacked? ›

A significant number of people are reporting that hackers have accessed their Origin accounts.

What happens if you clear Origin cache? ›

Once you clear origin cache, new content replaces the older version. This happens due to the existence of new data in the origin server. Hence, new content gets cached in the proxy servers.

What happens if I reset Origin? ›

After restarting with Reset Origin, the following happens: The application code is deleted, and as a result the application has no state. Variables are deleted, and the values are lost. Retain variables are deleted, and the values are lost.

What happens if I delete Origin cache? ›

Clearing the cache is a simple process that anyone can do, and it will clear corrupted or glitched data that might otherwise result in errors. If you find that Origin won't launch your titles (or it simply doesn't respond when you try to play something), start your troubleshooting by clearing your cache.

How many times can you download a game from Origin? ›

Please try again later. This is because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service.

Should I install games on C drive or D drive? ›

Using the D drive for games is recommended, as the C drive contains system data and operating system files. Any loss to the system causes a loss of the C drive data, which causes a loss of game data stored in it. If games are saved on the C drive, the drive will turn slow, affecting the system's performance.

How do I reinstall EA Games? ›

  1. Find the EA app installation folder. By default, this is at C:\Program Files\Electronic Arts\EA Desktop\EA Desktop.
  2. Right-click the second folder (C:\Program Files\Electronic Arts\EA Desktop\EA Desktop) and click Delete, then Yes.
  3. Redownload the EA app installer.
  4. Open the installer and follow the instructions.
Jan 24, 2023

Are Origin and EA accounts the same? ›

Share All sharing options for: Your Origin account will now be called an 'EA Account' Accounts at Origin, Electronic Arts' online store, are being renamed. They'll be called an EA Account "to better represent all of EA's games and services," EA said in an email being sent to Origin account holders.

How do I find hidden games on Origin? ›

Open Origin client, choose "My games". You probably will see "Show: All games" on the white bar near the top. Click on "All games" and select "Hidden games" from the list. Afterwards right-click on your game and choose "Show" from the list.

Do games leave EA access? ›

Games are added to The Play List (previously known as The Vault) at EA's discretion, such as making a title available on Access a set number of days after its retail launch. Although the Terms of Service allow EA to remove titles with 30 days' notice, EA initially pledged that games will not be removed at a later date.

Why did my Sims 4 game reset? ›

This can happen if Origin switches you to the Sims 4 Legacy Edition, which uses its own folder, or if the existing user folder is removed from Documents\Electronic Arts. The most common cause of that is OneDrive uploading the folder to cloud storage and simultaneously removing it from your hard drive.

Why are my saved games not showing up Sims 4? ›

Re: Sims 4 Save Files Present but not going in game

Try to search for save in finder, and see if there's another folder with different save files in it. Then try to move it to the EA folder, and if it asks if you want to replace the folder say yes, granted this new save folder has all your old files on it.

How do I restore my Sims 4 needs? ›

Press ⇧ Shift while left-clicking the mailbox to adjust your Sim household's needs. Adjust your game interface just beyond your Sims' home to find the mailbox. After pressing ⇧ Shift and left-clicking this mailbox at the same time, click Disable Needs Decay to permanently fill your Sims' needs.

Does Origin backup Sims 4 saves? ›

No, Origin does not backup Sims 4 saves.

Can I still play Sims 4 if I delete Origin? ›

Re: If I Uninstall Origin will all of my Sims 4 files be deleted? No, your Sims 4 files will be safe when you delete the origin client. The uninstallation of the Origin client will not remove local save game files and will certainly not delete online saves. You will be completely safe!

Is Sims 4 still free on Origin? ›

The Sims 4 will go free-to-play on 18th October 2022, EA has confirmed.

Do Sims get deactivated? ›

When is a SIM card considered inactive? A SIM card is deactivated when it has not been used in the last 6 months.

Did Sims 4 get rid of whims? ›

Yup, the thought bubbles above your Sim's thumbnail, also known as Whims, are not automatically disabled from the game. However, the feature wasn't fully removed from the game – it was just disabled along with the introduction of a new section in Game Options. To bring back Whims, go to Options > Gameplay > Show Whims.

Where are my Sims Sims 4? ›

The Sims 4 in your Applications folder and Launchpad is the actual game. The Sims 4 in your Documents > Electronic Arts folder is your user data. This is where your saves are stored, in-game graphics settings, CC/Mods if you use them, and game cache files.

How can I recover my Sims 4 game? ›

Launch The Sims 4 and choose Load Game.

Select the save point you want to open, and the game will load the file you renamed as the primary for that save point.

When did Sims 5 release? ›

Despite a rocky launch in 2014, the game has shown impressive longevity thanks to a stream of new packs, regular free base game updates, and a loyal, passionate fanbase. But on October 18, 2022, EA and Maxis offered a first glimpse at the future of the franchise. Here's everything you need to know about The Sims 5.

Will EA ever get rid of Origin? ›

Origin is a digital distribution platform developed by Electronic Arts for purchasing and playing video games. In October 2022, Origin ceased operations for its Windows platform, directing players to EA Play.
Origin (service)
Origin running on Windows 10 in 2021
Websiteorigin.com (defunct)
11 more rows

Does EA App replace Origin? ›

Yes, the EA app will replace Origin to be our primary platform for downloading and launching PC games.

How long do Origin accounts last? ›

'If you have not used your Entitlements or Account for twenty four (24) months or more and your Account has associated Entitlements, your Entitlements will expire and your Account may be cancelled for non-use,' say the terms.


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